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Microsoft Outlook 2002 Fundamentals
Microsoft Outlook 2002 Fundamentals
Training Description
The skills and knowledge acquired in Microsoft Outlook XP Fundamentals are sufficient to be able to use and operate the software at an efficient level.The Course Suits
Microsoft Outlook XP Fundamentals is designed for users who are keen to extend their understanding and knowledge of the software. Microsoft Outlook XP Fundamentals assumes little or no knowledge of the software. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system environment.Training Benefits
At the completion of Microsoft Outlook XP Level 1 you should be able to:
- start Outlook XP and navigate around the various features
- create and send e-mail messages
- receive e-mails into your Inbox
- work with the calendar feature in Outlook XP
- schedule appointments and events in your calendar
- add, edit and delete contacts and contact details
- create a to do list using the Tasks feature of Outlook
Course Timetable
The course focuses on practical work within the product giving delegates ample opportunity to use their PC skills through a series of graded exercisesTopics covered include:Outlook XP Basics
Understanding Outlook XP
Starting Outlook XP
Common Outlook XP Screen Elements
Going To Outlook XP Features
Navigating To Outlook XP Features
The Mail Screen
The Calendar Screen
The Contacts Screen
The Tasks Screen
The Notes Screen
Displaying And Hiding Toolbars
Exiting Outlook XP
Sending Email
Understanding E-Mail
E-mail In Outlook XP
How Outlook XP Mail Works
Composing An E-Mail Message
Creating A New Message
Checking The Spelling
Adding An Attachment To A Message
Adding Importance
Requesting Message Receipts
Sending The Message
Creating An AutoSignature
Using An AutoSignature
Removing An AutoSignature
Sending A Courtesy Copy
Sending A Blind Copy
Receiving Email
Understanding The InBox
Accessing The Inbox
Retrieving E-Mail
Opening An Outlook Data File
Adjusting The Message View
Viewing Messages In Groups
Reading Messages
Opening Several Messages
Switching Between Open Messages
Closing A Mail Message
Marking Messages As Unread
Marking Messages As Read
Viewing Unread Messages
Deleting Messages
Recovering Deleted Messages
Understanding Message Attachments
Saving A Message Attachment
Opening A Message Attachment
Replying To A Message
Replying To All Messages
Replying Without The Original Message
Forwarding Messages
Removing Inbox Headings
Adding Inbox Headings
Emptying Deleted Items
Working With The Calendar
Accessing The Calendar
Changing Calendar Views
Moving To Specific Dates
Creating A Second Time Zone
Deleting A Second Time Zone
Sharing Your Calendar
Viewing Shared Calendars
Closing And Deleting Shared Calendars
Creating A New Calendar
Deleting A Calendar
Creating A Public Calendar
Appointments And Events
Using A Specific Calendar
Scheduling An Appointment
Scheduling An Appointment From The Menu
Rescheduling An Appointment To Another Day
Rescheduling An Appointment To Another Time
Creating Recurring Appointments
Scheduling An Event
Deleting Appointments And Events
Organising Your Appointments
Printing Your Calendar
Specifying The Work Week
Labelling Appointments
Contacts
Understanding The Contact Card
Accessing Contacts
Creating A New Contact Card
Entering Contact Details
Adding Contacts To Existing Companies
Editing Contact Details
Inserting A Contact Picture
Deleting An Unwanted Contact
Recovering A Deleted Contact
Printing The Contact List
Tasks
Accessing Outlook Tasks
Creating Simple Tasks
Typing Tasks Directly
Changing Task Views
Categorising Tasks
Sorting Tasks
Completing Tasks
Deleting Tasks
Printing A Task List
© PTP/O4M1
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