Maximising Performance by Influencing and Persuading
Training Description
“The trouble is, those that only consider brass tacks don’t always look at the copper tacks, or the steel tacks or the brass rivets.”The Course Suits
Individuals who need to influence change and who currently meet resistance.
Training Benefits
Course Timetable
Timetable:
09.30 - 10.00 Coffee and Course Objectives
10.00 - 11.00 Core communication skills and Developing Positive Habits (Understanding how our communication style impacts on the message that we are delivering. What changes are necessary to enable us to best achieve our objective? What impact does our choice of words tone and body language have?
11.00 - 11.15 Coffee Break
11.15 - 12.00 Questioning for Success
12.00 - 12.45 Improving Performance Through Assertiveness (Each person is unique. It is sometimes a lot harder to work with some people than it is with others. How can we adapt our approach to maximise from every working relationship? What changes are necessary to opening our minds to the possibilities of another person's ideas?)
12.45 - 13.45 Lunch
13.45 - 15.00 Influencing skills and techniques (How to adjust our approach dependant on the person/people, situation and circumstance facing us)
15.00 - 15.15 Coffee Break
15.15 - 16.00 Understanding and Developing Relationships with Colleagues to Reduce Stress and Maximise Expertise (An old expression, yet true! 'Do what you've always done and you'll get what you've always got!')
16.00 - 16.30 Summary and Action Plans Agreed
© PTP/521
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