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Maximising Appointments on the Telephone
Maximising Appointments on the Telephone
Training Description
This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates.
This Maximising Appointments on the Telephone course is available throughout the UK.
CPD Value 5.5 Hours
CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).
A very helpful and useful day. Very pleased and already feeling a lot more positive. - Rachel Panter, United Pallet Network
I have really enjoyed the day. I have learned alot today. Tracey Richards was very helpful and she has made mee feel more confident about my job. - Laura Bagguley, United Pallet Network
Fantastic! Presenter really listened to my needs offered practical solutions. Left the course feeling really inspired and confident. I can put into practice newly acquired skills & maximise lead generation. - Michelle Thomas, Brett Technologies Ltd
I am going away inspired to make changes to generate business for Brett. Fantastic training. - Angela Bullen, Brett Technologies
The Course Suits
Any person involved in making appointments in the telephone wishing to hone their skills
Training Benefits
- To improve calling techniques
- To enhance negotiating skills on the telephone
- To overcome personal obstacles to closing
- Improve their qualification techniques
Course Timetable
09:30 - 09:45 Coffee & Course Objectives
09:45 - 10:15 Setting out our Objectives
10:15 - 11:00 Types of Closes To Maximise Appointments (Over 20 types of closes are studied)
11:00 - 11:30 Preparation for the Calls (Includes an introduction to objection-handling)
11:30 - 11:45 Coffee Break
11:45 - 12:30 Participants to Make Outgoing Calls (One to one supervision and advice)
12:30 - 13:30 Lunch Break
13:30 - 14:00 Discussion on 1st Session of Calls
14:00 - 14:30 Improving Qualification (When to use Open and Closed Questions)
14:30 - 15:00 Role Plays (Here delegates practise closing early & often so that it becomes second nature)
15:00 - 15:15 Coffee Break
15:15 - 16:00 Participants to Make Outgoing Calls (One to One Supervision and Advice)
16:00 - 16:30 Problems and Solutions
16:30 - 16:45 Summary & Action Plans Agreed
© PTP/294
Please Choose from the list below:
Maximising Appointments on the Telephone training course available to book:
| Training Location | Training Date | Training Price | Book Trainging |
|---|---|---|---|
| London (Liverpool St) | 12-06-2012 | £450.00 | Book Maximising Appointments on the Telephone Course Online |
| Bristol | 05-07-2012 | £450.00 | Book Maximising Appointments on the Telephone Course Online |
| Leicester | 25-07-2012 | £450.00 | Book Maximising Appointments on the Telephone Course Online |
| Manchester (Airport) | 14-08-2012 | £450.00 | Book Maximising Appointments on the Telephone Course Online |
| London (Liverpool St) | 06-09-2012 | £450.00 | Book Maximising Appointments on the Telephone Course Online |
| Leeds | 19-09-2012 | £450.00 | Book Maximising Appointments on the Telephone Course Online |
| Birmingham (Coleshill) | 12-10-2012 | £450.00 | Book Maximising Appointments on the Telephone Course Online |
| Edinburgh (Central) | 31-10-2012 | £450.00 | Book Maximising Appointments on the Telephone Course Online |
| London (Liverpool St) | 16-11-2012 | £450.00 | Book Maximising Appointments on the Telephone Course Online |
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