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Managing Sickness And Absences

Training Description

The managing sickness and absences course is designed to help managers deal with short and long term absence effectively. It will enable managers to get the most out of their team, and be aware of the policies and procedures applicable to absenteeism.


The Course Suits

Managers who wish to improve their skills dealing with difficult employees who have an absenteeism issue, and to empower and motivate their staff.


Training Benefits

  • Understand the role and responsibilities of the Line Manager
  • Discover ways of improving attendance
  • How to manage persistent short-term absence
  • Methods to manage long-term ill health absence
  • Awareness to Manage absence associated with disability and stress

Course Timetable

09.30 – 10.00 Coffee and Course Objectives

10.00 – 10:30 What is Absence? (Understanding the difference between frequent and persistent short term absences, and long term sickness/serious illness)

10:30 – 11:30 Effective tools for Managing Absences (What a manager needs to do and know in order to improve attendance and the manager’s responsibilities in dealing with absences)

11.30 – 12.00 Stress Management techniques (How to deal with staff who have a stress related illness)

12:00 – 13:00 Best Practice – Skills, Information, Behavioural Styles for dealing with Absenteeism (Dealing with specific models and techniques in absence management)

14:00 – 15:00 Company Policies and Procedures (legislative issues and how they work alongside your companies policies and procedures)

15:00 – 15:30 Returning to Work – interviewing and follow up (Effective interviewing, questioning, and listening skills)

15:30 – 16:30 Case Studies and Role Plays – looking at real life situations and how they need to be approached for maximum results.

16:30 Summary and Action Plans Agreed


© PTP/520

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Managing Sickness And Absences training course available to book:

Managing Sickness And Absences courses
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To book the Managing Sickness And Absences course as an in-house programme click here (£1600 per day for up to 10 delegates)

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To book 1- to-1 coaching based on the Managing Sickness And Absences course click here (£600 per session)

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