09:30 - 10:00 Coffee & Course Objectives
10:00 - 11:00 Planning the Meeting (Establish a purpose, agenda, attendees, time and place, follow-up required)
11:00 - 12:00 Running a Meeting (1)(Exercises to establish how a meeting can and should be run)
12:00 - 13:00 Review of Exercises (Roles of chairperson, note-taker, participants. Critical areas for success)
13:00 - 14:00 Lunch
14:00 - 15:00 Running a Meeting (2)(Further exercises to cover: Decision-making, Reaching a Conclusion, Obtaining commitment)
15:00 - 16:00 Dealing with Difficulties (Lack of Consensus, Conflicting Views, Moving the Meeting forward)
16:00 - 16.30 Establish Checklist of Best Practice
16:30 Summary & Action Plans Agreed
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