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Managing Appraisals

Training Description

When performance is measured and reported the rate of performance improvement accelerates.


This course enables appraisers at all levels of an organisation to recognise the importance and benefits of an appraisal system and develop appropriate appraisal techniques.


The course revisits the purposes of appraisals, the intended outcomes and the issues of performance.  You  have the opportunity to put the practice of appraisal interviewing into effect throughout the day.  It concentrates on building your confidence in undertaking a successful appraisal programme.  It looks at pre-appraisal issues as well as the follow-up requirements.


Attitudes and behaviours are discussed as well as understanding how to overcome appraisal concerns.  The structure of an appraisal interview is covered along with questioning and listening skills and target setting.

This Managing Appraisals course is available throughout the UK.

CPD Value 5.5 Hours

CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).

Delegates who attended this Managing Appraisals course said:

Very good course. The trainer listened and adapted material to our requirements. - Alan Cottignies, Zuken Ltd

A well-paced course full of useful hints and tips. The way forward is clear. Thanks! - Andy Denning, Amadeus

Very helpful and shown us all the way forward. - Penny Lacy, St Peters School

Very enjoyable course. - Mark Granger, Amadeus

Well delivered course, where the tutor adapted the content to best suit our needs. - Robin Nicholson, Urgo Ltd

Useful course - thank you! - Bridget Canda, Urgo Ltd


The Course Suits

… anybody who is involved in planning, preparing and delivering appraisals and who wish to improve their appraisal interview techniques.

The course is equally suitable for those in the public and private sectors and enables you to better prepare for the appraisal process.


Training Benefits

  • A greater confidence in handling appraisals
  • An understanding of the purpose and benefits of appraisals
  • The development of practical skills in successful appraisal handling
  • The ability to structure an appraisal process and the interview
  • The ability to deal with behavioural issues
  • The development of a workable action plan for implementation back in the office

Course Timetable

09:30 Coffee & Course Objectives

10:00 - 10:45 Purpose of Appraisals (The key reasons for appraisals; the link with performance and development of staff; objective setting and measurement.)

10:45 - 11:15 Benefits of Appraisals (Benefits to the organisation, the team, the MANAGER and the INDIVIDUAL)

11:15 - 11:30 Coffee break

11:30 - 12:30 Appraisal Role Plays (The importance of preparation; Setting the right tone; dealing with performance; evidence for assessments)

12:30 - 13:30 Lunch Break

13:30 - 14:15 Listening Skills and Questioning Skills (Getting the balance right; open and perceptive questioning; importance of feedback; working to a plan)

14:15 - 15:45 Appraisal Role plays (coffee at 15:15) (Building techniques; the staff development plans; revising objectives)

15:45 - 16:30 Understanding the Overall Process: Action Planning (Putting the process and activities together; where do my priorities lie, where from here)

16:30 Summary & Action Plans Agreed


© PTP/325

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Book inhouse

To book the Managing Appraisals course as an in-house programme click here (£1600 per day for up to 10 delegates)

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To book 1- to-1 coaching based on the Managing Appraisals course click here (£600 per session)

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