09:30 - 10:00 Coffee & Course Objectives
10:00 - 11:00 Developing Positive Habits
11:00 - 12:00 Supervision And Management: What's The Difference?
12:00 - 12:30 Natural V Appropriate Behaviour
12:30 - 13:00 Interpersonal Skills
13:00 - 14:00 Lunch
14:00 - 15:00 Setting Objectives, Decision Making, Time Management & Delegation
15:00 - 16:00 Coaching for Success
16:00 - 16:30 Motivating Your Staff
16:30 Summary & Action Plans Agreed
Description:
"The value of this book is that it makes a worthwhile attempt to help the first-time manager. Combining training material with a storyline involving real people makes it a lot more digestible than a textbook." People Management "There are books on managing people by the truckload, but little specifically for the first time manager... The whole range of management knowledge, theory and practice is contained in this easily absorbed text." Business Executive.
Please note that books will not be delivered unless they are paid for in advance this can be done by credit card on the website or by posting a cheque.