The Course Suits

The objective of this course is to introduce the delegates to the fundamentals of facilitation and is suitable for anyone who wishes to arm themselves with this essential business skill.

Typical participants

Managers, supervisors, HR professionals and other professionals who support the line e.g. quality, business development and IT

Training Benefits

• Understanding of what a facilitator does and crucially what they don't do
• The use of the .P.O.P. process  to design an event that will lead a group through to a successful outcome
• Purpose - Why are we conducting the event
• Outcome - The overt and covert outcomes we wish to achieve
• Process - The series of planned activities required to deliver the outcomes
• Handling group dynamics and deal with challenges, resistance and disruption
• The 3 skills of any accomplished facilitator
• Choosing appropriate activities to engage the participants
• Leading and managing the group
• Maintaining pace, energy and momentum
• Learning to brainstorm the ‘right way' - 3 of the most efficient ways to generate ideas, consensus and conclusions
• The 'Facilitators route map' - a step-by-step guide for setting up, marketing, designing and conducting a dynamic event

Course Timetable

09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:15 Understanding Facilitation - a detailed examination of the role, qualities and skills of an accomplished facilitator. A breakdown of the 3 fundamentals of facilitation: task, process and people.

11:15 - 11:30 Break

11:30 - 12:45 The Facilitators Toolkit (Part 1)

A route map for creating a facilitated event including defining the P.O.P. Purpose, Process and anticipated Outcomes.

Writing a compelling design and advert for the event that appeals to the participants to and invites their participation and contribution.

12:45 - 13:15 Lunch

13:15 - 15:30 The Facilitators Toolkit (Part 2)

Brainstorming ‘the right way'

Introduction to three brainstorming techniques proven to deliver consensus, energy and high quality outcomes

Designing a facilitated event i.e. a journey that the facilitator will lead the participants through to generate consensus and action

15.30 - 15:45 Break

15:45 Generating commitment and ensuring the momentum caused by a successful event is translated into further action

16:00 - 16:20 Preparing a personal action plan. Each participant creates a list of actions to apply the principles taught on the course to their own situation. Attention is paid to preparing and planning an event which the participant will deliver back at work.

16:20 : 16:30 Course review and close

16:30 Close