Introduction to Management and Supervisory Skills
Training Description
This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a combination of skills and behaviours associated with management. Within any internal hierarchy certain behaviours and skill sets are required. In the case of
supervisors and managers, this frequently means a change of 'mind set'.
The objective of this course is to gain a better understanding of the purpose of the role and attitude towards the team.
The Course Suits
Any person who has the responsibility to manage any number of staff at a functional level within an organisation. It is aimed at those that may need
to fully understand, or refresh their understanding, of where they fit into the business; how they are identified within their role; what is required of them in order to grow into the role; and how their attitude towards team objectives and team members affects performance.
Training Benefits
- An understanding of management styles
- How to agree and monitor objectives
- When and how to delegate
- Understand the key concepts of motivation
- Understand key communication skills
- Understand the key concepts of motivation
- Understand the impact of attitude and language
- How to implement time management startegies
- Learn how and when to implement individual management styles and identify which is most appropriate in a given set of circumstances
- Identify the value and possibilities associated with the manager as a coach
- Learn how to handle difficult or conflict situations
- Understand their team and the stages of team development
- Provides the framework on decision making and setting objectives
Course Timetable
09:30 - 10:00 Coffee & Course Objectives
10:00 - 11:00 Developing Positive Habits
11:00 - 12:00 Supervision And Management: What's The Difference?
12:00 - 12:30 Natural V Appropriate Behaviour
12:30 - 13:00 Interpersonal Skills
13:00 - 14:00 Lunch
14:00 - 15:00 Setting Objectives, Decision Making, Time Management & Delegation
15:00 - 16:00 Coaching for Success
16:00 - 16:30 Motivating Your Staff
16:30 Summary & Action Plans Agreed
© PTP/318
Introduction to Management and Supervisory Skills training course available to book:
| Training Location | Training Date | Training Discount | Book Trainging |
|---|---|---|---|
| Sheffield | 05-08-2010 | £318.75 | Book Introduction to Management and Supervisory Skills Course Online |
| Warrington | 11-11-2010 | £318.75 | Book Introduction to Management and Supervisory Skills Course Online |
| Sheffield | 02-12-2010 | £318.75 | Book Introduction to Management and Supervisory Skills Course Online |
Description:
"The value of this book is that it makes a worthwhile attempt to help the first-time manager. Combining training material with a storyline involving real people makes it a lot more digestible than a textbook." People Management "There are books on managing people by the truckload, but little specifically for the first time manager... The whole range of management knowledge, theory and practice is contained in this easily absorbed text." Business Executive.
Absolutely everybody in all types of organisation and business, professional, governmental, academic and has to make the critical leap to managing people for the first time. There are countless books on managing people but very little written from the perspective of the novice, someone faced with the daunting task of changing from following instructions to giving them.
First published by Pitman, the book instantly caught on and was widely adopted in businesses and in particular the public sector.
It has now been fully updated and revised to reflect recent changes in theory and practice.
Contents
Chapter 1: Setting the scene
Chapter 2: Learning to learn
Chapter 3: Communication
Chapter 4: Negotiation and working with conflict
Chapter 5: Presentation
Chapter 6: Stress management
Chapter 7: Time management
Chapter 8: Recruitment and selection
Chapter 9: Developing people
Chapter 10: Performance appraisal
Chapter 11: Motivation
Chapter 12: Delegation
Chapter 13: Team building
Chapter 14: Leadership
The Author
Julie Lewthwaite is a highly experienced trainer and writer with a wealth of experience in training managers in industry and the public sector. She is the author of Everything You Need for an NVQ in Management.
Please note that books will not be delivered unless they are paid for in advance this can be done by credit card on the website or by posting a cheque.
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