The above video clip will give you a brief overview of the course from PTP's Managing Director, Marc Holland.
This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve their listening skills to maximise their chances of generating new business leads.
This Generating New Business by Telephone course is available throughout the UK.
CPD Value 5.5 Hours
CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).
Delegates who attended this Generating New Business by Telephone course said:
Excellent delivery of course which was tailored specifically to meet our requirements. - David Fleming,International Sales, Blackboard UK
Very interesting, informative and interactive session. - Natalie Wilton, Frontline Marketing
Excellent - a huge boost - Ian Claydon, Landesk Software
A big thank-you to Angie for hosting the course. I really enjoyed it and felt I have learnt a great deal. - Cerys Madden, Rollinson Smith & Co Ltd
Trainer was brilliant, everything we learned could be applied in areal situation and was very useful advice. She is also very enjoyable to listen to. - Natalie Davis, Premium Group
Enjoyable course - the trainer was enthusiastic & encouraging. - Mandy Castleman, TUV Product Service
I found the techniques of handling gatekeepers extremely valuable. - Phil Almond, TUV Product Service
Course has focussed what I do on phone, will reduce time required (better for me & customer). - Ian Veal, TUV Product Service
Enjoyed the course. Found it really met my needs. - Audrey Borland, Club Max - East Dunbartonshire
Excellent - much more confident after the day of cold calling. - Alexander Ring, Bright Brown Chartered Accountants
Enjoyed the course. Found it really met my needs. - Audrey Borland, Club Max - East Dunbartonshire
Tracey was brilliant and made the course fun and undaunting. - Susan Geier, Varian Ltd
An extremely informative day with much to think about. Gifted tutor! - Andy Dunkley, Barcham Trees
Thought the course was excellent and found it very helpful. - Craig Wilkinson, Amada UK Ltd
Very good course, well delivered. - Guy Finch, Media Hut
Excellent. - Melanie Sinclair, Dairygold Ingredients UK
Any person involved in making outgoing calls to prospects and wishing to gain new business.
09:30 - 10:00 Coffee & Course Objectives
10:00 - 11:15 How to Make Cold Calls Effectively
11:15 - 11:30 Preparation of Contact Lists*
11:30 - 11:45 Working Coffee Break
11:45 - 12:30 Tutor to Make Real Prospect Calls Whilst Participants Listen In
12:30 -13:00 Delegates Practise Techniques
13:00 - 14:00 Lunch Break
14:00 - 15:30 Participants to Make Real Prospect Calls Closely Supervised
15:30 - 16:30 Systems for Following up Prospects
16:30 - 16:45 Summary & Action Plans Agreed
* Delegates should bring up-to-date business directories and any lists of cold prospects. Please note these will need to be screened for TPS (Telephone Preference Service) in advance of the course. Contact PTP for details. Corporate brochures and a business card will help the trainer make the live calls.
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