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First Line Manager Skills
First Line Manager Skills
Training Description
The First Line Managers Skills course will enable the delegate to become more focussed on the objectives of the organisation, develop clear and analytical thinking and become more proactive in a leadership role. Emphasis throughout is on positive thinking and taking the team forward.The Course Suits
Any manager who wants to be more proactive with their leadership style and their focus on business objectives.Training Benefits
- Gain an opportunity to re-visit supervisory management skills and build on these to produce better results
- Understand the importance of planning
- How to use teams to full advantage
- Improve communication skills
- How to prevent and solve problems
Course Timetable
09:30 - 10:00 Coffee & Course Objectives
10:00 - 10:30 The Supervisory Process (Identifying the main aspects of a manager's role and starting the 'proactive' process)
10:30 - 11:30 The Importance of Planning (Turning the vision and mission into practical objectives for your team)
11:30 - 12:45 Organising to Achieve (Getting things done in the most effective and efficient ways. Using teams to full advantage)
12:45 - 13:45 Lunch
13:45 - 15:00 Communicating the Message (Listening skills and using the right language; taking the initiative and being motivational)
15:00 - 16:30 Taking Control (Introducing and using measurements; preventing and solving problems)
16:30 Summary & Action Plans Agreed
© PTP/357
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