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Communication Skills

Training Description

This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships.

The Course Suits

Anyone wishing to improve their communication skills in the workplace.

Training Benefits

  • Identify the behaviours associated with good working relationships
  • How to set clear communication objectives
  • Identifying the needs of different audiences
  • Planning internal and external communication

Course Timetable

09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:00 What is Good Communication and How Do We Assess our Ability? (What are the barriers to and the basics of good communication? How does communication affect working relationships?)

11:00 - 12:00 A Look at Clarity and it's Effectiveness (The value of understanding behavioural characteristics and how to set objectives accordingly)

12:00 - 13:00 The Value of Body Language and Tone (Adapting to meet the needs of our audience)

13:00 - 14:00 Lunch

14:00 - 15:00 Communication as a Two-way Process

15:00 - 16:30 The Value of Planning in Both Internal and External Communication

16:30 Summary & Action Plans Agreed


© PTP/205

Please Choose from the list below:

Communication Skills training course available to book:

Special offers and deals for Communication Skills courses
Training Location Training Date Training Discount Book Trainging
London (Liverpool St) 12-09-2008 £373.50 Book Communication Skills Course Online
Sheffield 15-10-2008 £332.00 Book Communication Skills Course Online
Aberdeen 15-10-2008 £332.00 Book Communication Skills Course Online
Leeds 24-11-2008 £373.50 Book Communication Skills Course Online
Communication Skills courses
Training Location Training Date Training Price Book Trainging
Manchester (Airport) 11-09-2008 £415.00 Book Communication Skills Course Online
London (Liverpool St) 12-09-2008 Now
Special Offer!		 Book Communication Skills Course Online
Leicester 22-09-2008 £415.00 Book Communication Skills Course Online
Aberdeen 15-10-2008 Now
Special Offer!		 Book Communication Skills Course Online
Birmingham (Solihull) 27-10-2008 £415.00 Book Communication Skills Course Online
London (Liverpool St) 10-11-2008 £415.00 Book Communication Skills Course Online
Edinburgh 19-11-2008 £415.00 Book Communication Skills Course Online
Leeds 24-11-2008 Now
Special Offer!		 Book Communication Skills Course Online
Leicester 11-12-2008 £415.00 Book Communication Skills Course Online
Bristol 15-12-2008 £415.00 Book Communication Skills Course Online

Book inhouse

To book the Communication Skills course as an in-house programme click here (£1600 per day for up to 10 delegates)

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Book One to One

To book 1- to-1 coaching based on the Communication Skills course click here (£600 per session)

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Book U-Choose

To book the Communication Skills course through our U-Choose product select location below (£415 per delegate min 2 delegates):

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Duration: 49 minutes