The above video clip will give you a brief overview of the course from PTP's Managing Director, Marc Holland.
This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course also includes effective methods of dealing with customers' objections and indecision.
This Closing The Sale & Dealing With Objections course is available throughout the UK.
CPD Value 5.5 Hours
CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).
People who booked this Closing the Sale and Dealing with Objections have also attended these courses:
Advanced Closing Skills Course, Negotiating to a Satisfactory Close, Closing Incoming Calls Effectively
Delegates who attended this Closing the Sale and Dealing with Objections course said:
Brilliant course, well delivered and planned - very useful! - Liam Doyle, Computershare
Fantastic delivery. Small numbers worked really well - Luke Johnson, Computershare
Very good session. Will definitely assist/improve my selling techniques. - Seema Patel, Affinity Sutton
Great course….. - Sandra Brown, CP Hart & Sons
Superb course! Reinforced certain things/skills we already do bringing them to the fore. - Amanda Bull, CP Hart & Sons
Very helpful course. Hope to improve skills with new knowledge and close more deals! - Karen Bhatoe, PGE Ltd
An excellent awareness course. It has re-evaluated some items currently used but will now be improved upon. - Shelley Jones, Crew 2000
Perfect presentation, very useful & informative great layout. - Siggy Sogard, 4Cast
It was an excellent course and has improved my motivation to sell. I'm now keen to give what has been discussed a go with much more confidence. - Hannah Elms, 4Cast
Fantastic course v.helpful & really enjoyed.. - Amelia Davis-Pogson, Innovantage
Excellent delivery, kept attention throughout.. - Derry O'Hara, Sound Marketing
Very professional!. - Paul Walker, Sound Marketing
Great course… - Sandra Brown, CP Hart & Sons
Superb course! Reinforced certain things/skills we already do bringing them to the fore. - Amanda Bull, CP Hart & Sons
Very helpful course. Hope to improve skills with new knowledge and close more deals! - Karen Bhatoe, PGE Ltd
An excellent awareness course. It has re-evaluated some items currently used but will now be improved upon . - Shelley Jones, Crew 2000
Perfect presentation, very useful & informative great layout. - Siggy Sogard, 4Cast
It was an excellent course and has improved my motivation to sell. I'm now keen to give what has been discussed a go with much more confidence. - Hannah Elms, 4Cast
Very good. - Ted Robinson, Elite Video Systems
Perfect. - Alex Klinicke, Beadles Nissan
Excellent course. - Richard Smetham, Arven Chemicals Ltd
The presentation was fantastic.. - Lynee Wainwright, CP Hart
It was great.. - Selena Parsons, CP Hart
Superb course! Reinforced certain things/skills we already do. - bringing them to the fore.. - Amanda Bull, CP Hart
Very helpful course. Hope to improve skills with new knowledge and close more deals!. - Karen Bhatoe, FGE Ltd
Perfect presentation, very useful & informative. Great layout.. - Siggy Sogard, 4Cast
It was an excellent course and has improved my motivation to sell I'm now keen to give what has been discussed A Go with much more confidence.. - Hannah Elms, 4Cast
Very informative & thorough, thank-you. - Joe Tambling, Innovantage
Course was excellent & motivational. - Sharon Simcox, M&H Plastics
Excellent instruction. - A gret day, many thanks.. - Robert Kindness, Hawco Ltd
Great course really enjoyed and was very valuable.. - Saif Chaudhry, Brandsauce
Very informative and very well hosted.. - Andy Durman, Active
An excellent awareness course, it has re-evaluated some items currently used but will now be improved upon.. - Shelley Jones, Crew 2000
Super, enthusiastic trainer. - Charlotte Bullock, CLA
A very enjoyable and interesting course. - Kessie Merritt, Datel
Really enjoyed and felt positive towards challenges ahead. - Kevin Terry, Royal College of Nursing.
Very useful day. - Peta Clark, Royal College of Nursing
An excellent course. Really enjoyed the engagement and interaction. - Yvonne Warrington, SLC Group
Very enjoyable course. Lots of information to take forward. - Karen Walsh, SLC Group
Very good course & picked up lots of new skills to use in my role. - Kris Peach, SLC Group
This was both an enjoyable & productive course which the team will be able to use - Thank you! - Wendy Turland, Affinity Sutton
Any person involved in the final stages of the sales process.
09:30 - 09:45 Coffee & Course Objectives
09:45 - 10:45 Task 1
10:45 - 11:30 3 ½ Steps To Selling
(Establishing Interest & Prospecting, Presenting, Closing, Keeping the Doors Open)
11:30 - 12:00 Types of Closes
(23 closes are analysed)
12:00 - 13:00 What Type of Closer Are You?
(Personal test)
13:00 - 14:00 Lunch
14:00 - 14:30 Task 2
14:30 - 16:30 Dealing With Objections Effectively
(Types of objections, pre-handling objections, answering objections)
16:30 - 16:45 Summary & Action Plans Agreed