Body Language - The Hidden Secret of Communicating Successfully
Training Description
Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other people's non-verbal cues - i.e. body language, gestures, facial expression and tones of voice.
Every time we talk, the body supplements our words with dozens of non-verbal elements. Most people do not realise just how much they use this unspoken language every time they communicate. Psychologists agree that well over 70% of communication occurs non-verbally. Excellent communicators know this and enhance their abilities by using this hidden language of communication success.
This workshop covers those non-verbal elements you need to boost your communication success.
The Course Suits
Everyone who wants to learn to communicate better, build rapport easier and understand other people much better than you do now.
Training Benefits
•· Ways to understand other people's body language
•· How to use body language positively to improve communication
•· Techniques to quickly build rapport
•· Understand the 4 Behavioural Styles to be able to tailor your communication for maximum effect with each Style
•· Simple but powerful ways to relax quickly in pressured situations
Course Timetable
09:30 - 10:00 Welcome, introductions, objectives
10:00 - 10:45 What is NVC & why is it important?
Positive & negative body language
Positive & negative vocals
10:45 - 11:00 Coffee break
11:00 - 12:00 The 4 Social Styles & questionnaire
Social Styles strengths & weaknesses
Interaction & dynamics of the 4 Styles
12:00 - 12:30 The value of relaxation in NVC
How to relax quickly at work
12:30 - 13:30 Lunch
13:30 - 15:00 Creating rapport verbally & non-verbally
Building rapport through language
The 3 Representational Systems & questionnaire
Using body language to build rapport
15:00 - 15:15 Coffee break
15:15 - 16:00 Understanding other people's body language
Using body language at work
16:00 - 16:30 Questions & summary
© PTP/383
Body Language - The Hidden Secret of Communicating Successfully training course available to book:
| Training Location | Training Date | Training Price | Book Trainging |
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Description:
Encapsulates John Adair's writing on the art and skills of effective communication. You will find it equally valuable whether you are beginning your career or looking for an expert refresher course.
Please note that books will not be delivered unless they are paid for in advance this can be done by credit card on the website or by posting a cheque.
Description:
This set of four DVDs is taken from the award winning People Skills series. The DVDs (which include Explaining Clearly, Effective Listening, Communicating without Words and Interviewing) cover, between them, one of the most fundamental management skill: effective communication and include techniques to help you communicate with people in a way that enables you to get your message across with the confidence of knowing that they have understood you.
Duration: 49 minutes
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