Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other people\'s non-verbal cues - i.e. body language, gestures, facial expression and tones of voice. Every time we talk, the body supplements our words with dozens of non-verbal elements. Most people do not realise just how much they use this unspoken language every time they communicate. Psychologists agree that well over 70% of communication occurs non-verbally.Excellent communicators know this and enhance their abilities by using this hidden language of communication success.This workshop covers those non-verbal elements you need to boost your communication success.
This workshop covers those non-verbal elements you need to boost your communication success.
This Body Language - The Hidden Secret of Communicating Successfully training course is available throughout the UK.
CPD Value 5.5 Hours
CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).
People who attended body language training also attended the following courses:
Persuasive Presentations - (2 Days)
Successful Sales Presentations Communication Skills
Delegates who attended this Body Language - The Hidden Secret of Communicating Successfully course said:
Excellent course very enjoyable. - Maureeen Leathwood, SYPTE
The course was the best I have ever attended. The trainer was amazing & really knows her stuff. Everyone in the company would benefit from this course. - Marilyn Wood, SYPTE
Very good course. - Thomas Cooper, Aberdeen Journals
Very well done to make it relevant to those involved as needs became apparent. - Norma Mitchell, Aberdeen Journals
Excellent would recommend other parties to attend. - Lorna Webster, Euro Energy
Excellent. - Steph Quigley, Euro Energy
Very good and enjoyable course. - Dominic Hammond, Tyco Electronics UK Ltd
Really good day, thoroughly enjoyed the course. - Phillishia Thomas, Computershare Investor Services plc
I really enjoyed the course & it far outreached my expectations. - Marie Fogarty, Computershare
Fantatstic. - Luke Johnson, Computershare
Very impressed with Ken\'s knowledge and delivery. - Frank Chart, HMRC
Everyone who wants to learn to communicate better, build rapport easier and understand other people much better than you do now.
09:30 - 10:00 Welcome, introductions, objectives
10:00 - 10:45 What is NVC & why is it important?
Positive & negative body language
Positive & negative vocals
10:45 - 11:00 Coffee break
11:00 - 12:00 The 4 Social Styles & questionnaire
Social Styles strengths & weaknesses
Interaction & dynamics of the 4 Styles
12:00 - 12:30 The value of relaxation in NVC
How to relax quickly at work
12:30 - 13:30 Lunch
13:30 - 15:00 Creating rapport verbally & non-verbally
Building rapport through language
The 3 Representational Systems & questionnaire
Using body language to build rapport
15:00 - 15:15 Coffee break
15:15 - 16:00 Understanding other peoples body language
Using body language at work
16:00 - 16:30 Questions & summary
Description:
'Poor communication is one of the prime causes of personal and business failure' There are many books on communication. Few writers, however, share John Adair's wide experience of management and leadership development in both business and military spheres, which adds a rarely found depth and insight to hard-edged practical techniques.
John Adair's books have sold hundreds of thousands of copies. This book encapsulates his writing on the art and skills of effective communication. You will find it equally valuable whether you are beginning your career or looking for an expert refresher course.
Contents include:
Please note that books will not be delivered unless they are paid for in advance this can be done by credit card on the website or by posting a cheque.