Appraising Performance Effectively
Training Description
This course suits anybody that manages other people and needs to understand how to get the most out of them. It will provide a clear process of how to improve performance management, firstly by understanding the real business benefits. The course will then clearly demonstrate how to agree individuals objectives that are aligned to the overall business objectives, how to conduct an effective appraisal meeting, how to use motivation to produce results, how to handle poor performance and finally how to create a proactive personal improvement plan.
An independent survey has proved that all too frequently, people ignore the value of managing the performance of staff and appear to be unaware or just not interested in the negative impact it can have, on a business and its employees. The course offers a ‘one stop' day that will enable ‘managers to manage' and get the most out of every direct report.
This management training course is available throughout the UK.
CPD Value 5.5 Hours
CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).
People who attended the Appraising Performance Effectively also attended these training courses:
Managing Appraisals Coaching Skills Successful Interviewing Coaching Skills for Sales Managers Coaching and Mentoring Train
The Course Suits
Anyone who is responsible for the performance of others at all levels within the business. All existing line managers or potential/aspirational line managers. The course can be used as a refresher offering new techniques or as an introduction to new skills for new managers.
Training Benefits
-
- A clear understanding of how to agree objectives that once achieved, make a positve contribution to business results.
- How to avoid setting objectives that are not aligned to the business goals or are difficult/impossible to manage.
- A greater understanding of how to appraise performance effectively and produce better outputs from all direct reports.
- A clear understanding of what is required and how to plan and conduct effective appraisal meetings.
- How to motivate employees and ensure they realise their true potential.
- How to recognise poor performance before it becomes a major issue.
- How to implement corrective measures and acheive a performance level that delivers results.
- A clear guide how to handle difficult conversations and produce a positive outcome for both parties.
- The creation of a personal performance improvement plan that provides the manager and the individual with logical steps to deliver the mutually agreed objectives.
Course Timetable
09:30 - 10:00 Coffee & Introduction (Course and Personal Objectives, expectations, format, style, timings)
10:00 - 10:45 Appraising Performance - The Real Facts (What does it mean & how do we use it? Time to consider the real facts and understand your role.)
10:45 - 11:15 Making Objectives Even SMARTER (A chance to agree how to make SMART objectives SMARTER. The importance of aligning your objectives to the ‘bigger picture'.)
11:15 - 11:30 Break
11:30 - 12:30 Getting it Right - The Appraisal Meeting (What preparation is required, how to conduct the appraisal meeting and what to do afterwards. The three key stages for an effective appraisal.)
12:30 - 13:30 Lunch Break
13:30 - 14:00 Using Motivation to Get Results (Understanding what makes people ‘tick'. How and when to press their right buttons.)
14:00 - 15:00 Productive Feedback (When and how to give and receive feedback constructively. Understanding the different forms of feedback, including how to get the most out of 1 to 1's.)
15:00 - 15:15 Break
15:15 - 16:00 How to Address Poor Performance (What does it look like, what are the consequences, how to take positive action and how to handle difficult conversations.)
16:00 - 16:30 Personal Performance Improvement Plan (Using self analysis to identify personal development areas and creating a plan to deliver results.)
16:30 - 17:00 Summary, Personal Action Plan and Evaluation
© PTP/354
Appraising Performance Effectively training course available to book:
Description:
This DVD is an in-depth demonstration of staff appraisal showing the most productive way to plan, conduct and follow-up an appraisal interview. The opening sequence illustrates the all-too-common manager-led appraisal, where the appraisal is more like a meeting - controlled and dictated by the manager. We are then taken back over the interview step-by-step, stage-by-stage, and shown ways of making the appraisal interview a productive process for appraiser and appraisee. Breaking down the appraisal into logical stages and focusing on each in turn, provides an easy-to-follow, clear and highly effective method of appraisal skills training.
Learning points -
How to:
• plan, prepare and structure an effective appraisal
• open the interview and set the agenda
• use different questions to gather information
• agree and define objectives and actions for the future
• involve the appraisee in their own review and development.
Duration: 45 minutes
Includes Support Material on a separate CD:
A Trainer's Guide gives guidelines and suggestions for using the film including three options for running an appraisal session. These vary in intensity from a 1 hour overview of the skills required to a 2 1/2 hour session covering each of the stages in some depth.
Description:
'Poor communication is one of the prime causes of personal and business failure' There are many books on communication. Few writers, however, share John Adair's wide experience of management and leadership development in both business and military spheres, which adds a rarely found depth and insight to hard-edged practical techniques.
John Adair's books have sold hundreds of thousands of copies. This book encapsulates his writing on the art and skills of effective communication. You will find it equally valuable whether you are beginning your career or looking for an expert refresher course.
Contents include:
- Issues in communication
- Listening
- Reading skills
- Writing skills
- Effective speaking
- Presentation skills
- One-to-one interviews
- Managing meetings
- Within your organisation
- Summary and six month follow-up test
Please note that books will not be delivered unless they are paid for in advance this can be done by credit card on the website or by posting a cheque.
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