Customer Care Training
Please find a selection of Customer Care Training courses including Excellent Customer Care - Incoming Calls, Outstanding Customer Service Skills and Dealing with Difficult People Our customer care training courses take place in our 7 major venues: London, Birmingham, Leicester, Bristol, Leeds, Manchester and Edinburgh. Additionally, we run customer care training courses in over 50 other UK locations including Aberdeen, Newcastle, Oxford and Exeter to mention just a few. We also deliver these courses in-house or on a 1-2-1 basis.
PTP - Practical Training for Professionals has been delivering customer care training courses in the UK since 1991.
Please Choose from the list below:
- Assertiveness & Building Personal ConfidenceView course details
- Body Language - The Hidden Secret of Communicating SuccessfullyView course details
- Brand Building with the PublicView course details
- Call Centre - Achieving Best PracticeView course details
- Customer CareView course details
- Customer Excellence for Finance StaffView course details
- Customer Satisfaction as a Selling ToolView course details
- Dealing with Difficult PeopleView course details
- Dealing with Incoming Calls PositivelyView course details
- Enhancing the Visitors ExperienceView course details
- Excellent Customer Care - Incoming CallsView course details
- How to say 'No' and retain Customer SatisfactionView course details
- Introduction to Account ManagementView course details
- Outstanding Customer Service SkillsView course details
- Professional Writing SkillsView course details
- Relationship MarketingView course details
- Through the Customers' EyesView course details
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- Assertiveness & Building Personal Confidence
- Body Language - The Hidden Secret of Communicating Successfully
- Brand Building with the Public
- Call Centre - Achieving Best Practice
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- Customer Excellence for Finance Staff
- Customer Satisfaction as a Selling Tool
- Dealing with Difficult People
- Dealing with Incoming Calls Positively
- Enhancing the Visitors Experience
- Excellent Customer Care - Incoming Calls
- How to say 'No' and retain Customer Satisfaction
- Introduction to Account Management
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- Assertiveness & Building Personal Confidence
- Body Language - The Hidden Secret of Communicating Successfully
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- Body Language - The Hidden Secret of Communicating Successfully
- Building Excellent Working Relationships
- Building Personal & Professional Confidence
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- Creativity and Innovation (2 Day Course)
- Cutting Costs and Waste in Your Office
- CV Writing and Interview Confidence Building
- Developing Your PA Potential to Ensure Success
- How to Learn Anything Quicker
- Influencing Skills
- Introduction to Twitter
- Maximising Performance by Influencing and Persuading
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- Preparing Yourself for Interview
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- Write to the Top! - Professional Report Writing
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- Body Language - The Hidden Secret of Communicating Successfully
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- Confidence in Making Face to Face Cold Calls
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- Walk, Talk, Stance for Maximum Impact
- Winning More Business in the Final Meeting (2 day course)
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- How to Learn Anything Quicker
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- Introduction to Blogging
- Introduction to Twitter
- Networking For Success
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- Relationship Marketing
- The Secrets of Low Cost Advertising
- Walk, Talk, Stance for Maximum Impact
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